In this test report I would like to introduce the Wunderino Spielothek. Although the provider has only been on the market since 2016, it knows how to offer a wide range of games and its own tournament system. Despite its relative newness, the arcade has a remarkable and varied overall package that doesn't need to hide from the competition. Especially for the German market, the provider has positioned itself well with extras such as German-speaking customer service. Based on my Wunderino experience, I would like to introduce you to the individual strengths and weaknesses of the provider.
My Wunderino rating
+50 Free Spins
Overview - One click leads to the topic
|Customer service||Live Chat, E-Mail|
|Most Popular Game||Starburst|
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4 / 5
In addition to the game selection, I looked at the payout percentages, the usual betting limits as well as the software and security of the website. You can also get all the facts about the company from me. Due to the scope, I have covered other topics such as the bonus system, the mobile app and the terms and conditions in my own tests.
The game selection at Wunderino
In the following I would like to introduce you to everything you need to know about the range of games. Because with a very large selection of slots, the provider holds some trump cards in his hand. So every type of player will surely be able to find a game that exactly matches their preferences. In addition to the games themselves, I have of course also turned my attention to other points that will interest you: These include in particular the betting limits and the mobile app.
The range of games in numbers
Overall, the provider offers a large selection of games with over 1,000 games. The arcade has an almost overwhelming range of 1,191 slots from the most well-known manufacturers. The existing slot machines cover a very wide range of topics. The most popular titles from Wunderino include Holmes and the Stolen Stones by Yggdrasil, Kitchen Drama: BBQ Frenzy by Nolimit City, Rich Wilde and the Book of Dead by Play'n GO or Immortal Romance by Microgaming. The provider Pragmatic Play also has slot machines on offer.
In addition to the big manufacturers, you will also find smaller slot manufacturers and lesser-known titles at Wunderino. There is always variety and even frequent players never get bored. Better still: the numerous providers regularly provide supplies.
Mobile gaming made easy
Anyone who likes to play slot games on the go is definitely in good hands with Wunderino. The provider provides Android and iOS users with high-quality and professional app solutions that leave nothing to be desired. A detailed discussion as well as useful tips & tricks for the apps can be found in my app test report.
The betting limits in detail
Slot machine betting limits vary widely. These start at €0.10 for some slots and go up to €1 for other machines. In this way, the needs of different types of players are addressed, each of which can bring their own playing strategies. However, you can only find out about the betting limits, the number of paylines and possible bonus games once you call up the slot machines themselves. In any case, the provider still has room for improvement here in order to make the slot selection menu a little clearer and more informative. In principle, the maximum bet limits for the slots appeal more to beginners and hobby players. However, some high rollers might wish for even higher limits.
The individual payment rates at a glance
The topic that will certainly interest you the most is the individual payout percentages. That's why I took a close look at them in my Wunderino test. In principle, you can also check the values yourself by calling up the desired game, since the RTP values can be found in the game descriptions. With the classic slots I found payout rates starting at 95% up to 96.79%. The video slots, on the other hand, have slightly higher values from 96.01% to 97.34%. When it comes to the payout percentages, you should generally always note that the specified payout percentages are statistically collected values that only really become noticeable if you play the games over a longer period of time and do without additional options such as risky games.
software and website
The Wunderino software is operated by Rhinoceros Operations Ltd. provided in Malta. It's worth noting that the software is only available as instant play, so there is no downloadable version. This fact also makes the offer stand out as a particularly beginner-friendly arcade. The player can choose between different languages on the website. The languages English, German, Swedish, Norwegian, Finnish or Japanese are available. The provider mainly works with renowned software manufacturers such as NetEnt, Microgaming, Play'n GO, Yggdrasil or Quickspin. Games from Playson and the developer studios NetEnt and Play'n GO are represented in large numbers, which benefits the general level of quality.
The website is modern and clear. Navigating through the menus is uncomplicated. I would like additional search filters for the game categories. The player can filter by game title, by keyword, or by New or Hot categories. I really liked the customer account overview, in which all the individual functions relating to deposits, withdrawals or the trophies collected are clearly structured. Here you will also find links to important information such as the general terms and conditions, the FAQ and the data protection regulations. The general transparency in the menu structure leads to a high level of user-friendliness. In my Wunderino rating, the provider has definitely earned another plus point.
Basically, the structure of the website convinced me. The harmonious design gives beginners in particular an easy introduction to playing and all relevant information. I tested with different browsers to make sure that I can give you representative test results as far as the technical details are concerned. I was able to call up both the website and the games in my Wunderino test without any errors or dropouts. The loading times were also very moderate, although the latter of course also depends on the internet connection that is available to you. All in all, the provider is well positioned here.
Everything you need to know about the company behind the Spielothek
In the following I would like to introduce you to the company behind Wunderino, Rhinoceros Operations LTD. and, above all, give you relevant information on other topics that are the cornerstones of every online casino. This includes the important issue of licensing and regulation. However, I also looked at the customer service here, which is the first point of contact for the player with open questions or ambiguities.
More details about the provider
The provider behind the casino and operator of the website is Rhinoceros Operations Ltd. based in Malta and was founded in 2016. Licensing was also carried out by the Malta Gaming Authority (MGA), the official Maltese regulatory authority. The company is not yet listed on the stock exchange. By its own admission, the operator presents itself as an association of people who are united in their shared passion for slots. Since many employees have already gained experience with industry giants such as Pokerstars and Unibet, the provider already had a good basis of specialist knowledge and industry knowledge at the time the casino was founded. In Germany, Wunderino has also been represented by a live broadcast on Sport1 since 2016, where viewers can call the TV studio to play slots in front of the camera and win prizes.
My experience with customer service
Customer service is available 24 hours a day to competently answer all open questions on topics such as the games, the customer account, your payment security and of course data protection. Unfortunately, the provider does not have a telephone service hotline. Customer support is available 24/7 via channels such as live chat and email. Further contact options are available via social media channels such as Facebook, Instagram, YouTube, Twitter and LinkedIn, on which Wunderino is also represented. Customer support is available in German in addition to English, Swedish, Norwegian, Finnish and Japanese. In any case, this is a great advantage for user-friendliness and another step with which the provider is well positioned on the German market. In many cases, however, it is also worth taking a look at the FAQ section: Here the provider has compiled the most frequently asked questions together with the answers in a clear and well-structured manner.
Security and licenses - is Wunderino serious?
The company holds a license from the Malta Gaming Authorit. This is a government regulator that regulates the lottery and gambling industry in Malta and the companies based there. The regulatory authority ensures, among other things, the protection of the rights of the players, the protection of gambling from criminal activities and the monitoring of already licensed gambling. The provider also has PCI certification. This is a data security standard specifically for the credit card payment method. The general security of data transmission is guaranteed by using an SSL certificate. The data between user and server is encrypted and checked for completeness before it reaches the recipient. With the existing structures, the provider is positioned seriously. Another advantage is that Wunderino only works with well-known and internationally certified game manufacturers from the industry. As a result, only high-quality gaming software is integrated into the portal and there is no need for security concerns in connection with the integrated software.
Wunderino also provides the player with good measures when it comes to responsible gaming and self-protection. The provider works with a number of leading Responsible Gambling Organizations (RGO) such as the organizations GamCare, Spielwesen or Gambleaware. In this way, the player should be made aware of the issue of gambling addiction and enabled to prevent a possible emergence. In addition to this information, the provider also has practical measures for self-protection ready for the player: The player can set an individually determined amount as a daily, weekly or monthly betting limit directly via their own customer account. In addition, through self-exclusion, the player has the option of having his player account blocked for a period of time of his own choosing via customer service. Of course, permanent blocking is also possible via customer service.
The bonus system
With the bonus points that I award in my Wunderino rating, the arcade performs convincingly overall. Of course, there is still room for improvement in the Awards area, as we are dealing with a relatively young provider. When it comes to promotions, the Spielothek convinces the player with its exciting challenge and tournament system. I get full marks here. Of course, when it comes to special games, I have to think about the overwhelming amount of slot machines available to the player. Especially fans of unusual slots or slots with special themes will find what they are looking for here.
loyalty program .
Additional offers .
bonus points . 7
I would like to praise the good loyalty program. The provider rewards players for their increasing activity in the arcade with regular offers and surprises. Again, if you're loyal to the provider, you can rank up to unlock additional goodies like extra rewards and a personal contact. I award another point for the existing bonus offers. The provider has regular events, which are usually presented in a newsletter and in a banner on the homepage. The provider is really trying to offer the players new incentives all the time. Overall, this results in seven out of ten possible bonus points in my Wunderino rating. This is a good result compared to other arcades.
Conclusion – My Wunderino rating
- Huge selection of slots
- Own tournament system
- Friendly online support in German (chat)
- Demo mode available for many games
- Clarity in game selection
- no telephone customer service
When it comes to displaying the individual games, the provider still has potential for improvement. The list of available slot machines is a bit confusing due to the sheer number, since there are no sorting options. In addition, the provider could consider setting up its own telephone hotline for those people who would prefer this somewhat more personal form of communication to chat or email traffic. The provider is attractive when it comes to bonus offers, but it cannot get past our frontrunner, NetBet. Despite these small drawbacks, I can recommend the provider to you without reservation after my extensive Wunderino experience.
- Lots of slots games
- All classics available
- Good search function
- Own tournament system
Bet and Win Limits
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