Founded in 2014, the Royal Panda arcade is one of the youngest providers in the industry. Many years of experience are therefore not required, but the company can already score points with convincing quality. As befits an up-and-coming online gaming library, there is a special focus on interesting features and regular promotions. I took a closer look at the promises made by the provider and checked their value. In addition, in my extensive test report, I also looked at the seriousness of the company in general, the range of games and the way customer service works.
My royal panda review
Overview - One click leads to the topic
|Customer service||Live Chat, E-Mail, Tel.|
|Most Popular Game||Starburst|
|Fairness confirmed by|
4.6 / 5
More information about the mobile app, terms and conditions, bonus offers and payment methods will be given in separate reviews. It's worth taking a look, because a closer look reveals some interesting aspects of the arcade.
The entire range of games at a glance
In order to be able to adequately evaluate the range of games, not only the number of games should play a role. Instead, the backgrounds, such as the payout percentages or the betting limits, are of the utmost importance. In addition, this paragraph also contains some information about the mobile app.
The game selection in detail
Overall, players can access more than 300 games here. Various machines are offered by numerous manufacturers. These include Microgaming and NetEnt. Worth mentioning here are, for example, "Guns N' Roses", "Thunderstruck II" or "Couch Potato". You can find an even larger selection of online slot machines at the best NoLimit City arcade.
As you can see from my selection of the top slot machine developers and their best slot machines, Royal Panda leaves nothing to be desired. In addition to these providers, you will also find a number of smaller development studios whose online slots are worth trying.
The provider's mobile app is currently limited to a web app. There is currently no download software available, but it is not really needed either. Almost all games can be called up with the mobile version. For more detailed information about the games and the rest of the mobile offer, I recommend the corresponding test report.
Overview of the betting limits
The online casino proceeds with care when distributing the stakes. With the slot machines, however, the limits are clearly fixed. A minimum bet of EUR 0.01 per spin is required here. The maximum bet used to be 200 euros on slot machines. From December 15th, Royal Panda also had to adapt to the new regulations and limited the limit per spin to €1.
The very good payout percentages
The arcade payout percentages are quite stable overall. There are no negative outliers, instead the panda can surprise with its high values. Here, peak values of around 99.00 percent can sometimes be found. The view of the classic slots and video slots is therefore pleasing. While the classic slot machines can boast a payout rate of between 95.60 percent and 97.60 percent, they are easily outbid by the video slots. Payout rates of 95.25 percent to 98.60 percent can be found here.
Compared to other providers, the provider is positioned in the midfield with its payout ratios. Overall, the values are not bad, but they are not consistently convincing either.
Software and website in detail
The manufacturer and at the same time responsible for the operation of the online gambling hall is Royal Panda Limited. Since the company itself cannot show any skills as a game developer, the well-known company Net Entertainment was commissioned to do this work. However, he did not only bring his own games into the portfolio. So you have the opportunity to try out the extraordinary 2by2 gaming games.
In addition to NetEnt, Microgaming Europe Limited also participated in the development of the range of games. There, too, the greatest possible professionalism and seriousness can be assumed, since it is an enormously prominent and respected developer company. Microgaming has added “Rabbit in the Hat” or “Cash Clams” to the offer, for example. The software can only be used as an instant play version and is not offered as a download. From a graphical point of view, this is not a problem at all, because the casino site can convince with a great design. The website is available in several languages, including German and English, Dutch, Swedish, Czech, Polish, Spanish, Portuguese and Chinese. There are no special requirements for the home computer, only the latest version of the Flash Player should be available.
All in all, I can certainly give the Panda praise, because it is a matter of graphically excellent games of chance, which have been designed to be visually extremely appealing and are technically highly functional. In addition, this advantage can also be transferred to the entire website, because it is designed to be completely user-friendly, enables easy navigation and also offers numerous interesting features. Worth mentioning here are, for example, the "Hot and Cold slot machines" or the "Splitscreen feature", which allows you to play up to four games at the same time.
More details about the company
Founded in 2014, Royal Panda is one of the youngest players in the industry in the current market. Behind the online game library is Royal Panda Limited, which is based in Malta and accordingly has a license there.
The company has not yet been able to secure any awards. In view of the extremely short market affiliation, this is not a big surprise. The focus in Germany is currently on online slot machines.
Overall good customer service
Contacting customer support is made possible by the arcade in several ways. The working hours are daily from 9 a.m. to 12.30 a.m. and, in my experience, relate to telephone support as well as live chat or e-mail support. Alternatively, you can also request a callback. In addition to these direct contact options, the FAQ area is also a helpful support in terms of customer service. The most frequently asked questions are not only asked here, but also answered immediately. So if you get the support outside of the actual office hours, you should take a closer look here, because the question is usually answered in this extensive area.
License & Security
The company received the license for the distribution of the machine games product from the Maltese lottery and gaming authority MGA. In addition to the actual license MGA/CL1/950/2013, Royal Panda now also has two additional licenses from the regulatory authority (MGA/CL1/879/2013 and MGA/CL1/880/2013). From a player's point of view, these licenses are not only gratifying, but also necessary. The arcades have to adhere to extensive regulations and guidelines in order to obtain one of the valid licenses. Among other things, the measures taken by the provider to protect the website are also considered here. In this case, the homepage is secured by Comodo Secure and 256-bit SSL encryption. TLS 1.2 RSA Key is responsible for the additional IT security.
Another must-have in connection with the licenses are the preventive measures against gambling addiction. The provider works together with the partner organization GamCare and has already made some self-measures possible with which the players can control their access to the offer themselves. In addition to the deposit limits, further limits can be set here, with which, for example, the length of the sessions or the amount of the maximum loss can be limited. Alternatively, an activity ban or complete self-ban can also be imposed.
Payout tests are carried out by eCOGRA in the house of the panda. Not only are the payout ratios checked and published, but the rest of the game library is also scrutinized. All in all, this test center completes the already serious impression of the provider.
Good return on bonus points
In the "Awards" category, the provider cannot secure any bonus points. There are currently no successes to report here, which is not particularly surprising given that the company has only been on the market for two years. I award full marks, and thus a whopping three out of three possible points, in the “Promotions” category. Here the company has come up with very special campaigns that are more or less based on the basic theme of the panda. A Bamboo Bonus is awarded here weekly, which is supplemented by the Lucky 21 promotional campaign and the Vollmund Bonus. The provider secures another bonus point in the “Special Games” category. “Starburst” is particularly noteworthy here, which is regularly one of the absolute bestsellers in numerous online arcades.
loyalty program .
Additional offers .
bonus points .
The company has also been resourceful with its loyalty program. The so-called Loyal Panda program is divided into the four loyalty levels bronze, silver, gold and diamond and rewards the player with interesting prizes. The LP points (Loyal Panda Points) can be collected and then exchanged for jewellery, bonus money, tablets or other gifts. There is another bonus point in the "Additional offers" category. There is not much variety here, but the free spins alone offer a good deal of entertainment. In summary, Royal Panda leaves a thoroughly positive impression with 6 bonus points.
Conclusion: A young and dynamic online game library with a lot of potential
Although the online gambling hall has only been actively involved in the market for a very short time, a number of important factors have already been integrated into the program. At first glance, for example, the very attractive design immediately catches the eye. This is modern and functional at the same time and ensures optimal orientation within the large games collection. In addition, however, it is the additional functions and the supporting program in particular that ensure a joyful feeling of happiness while enjoying the game. With the split-screen feature, for example, up to four games can be played simultaneously, while the trends of the last few days are displayed with the "Hot and Cold Slot" feature. Appropriate, and therefore worth at least one more plus point, are the special offers, all of which are profitable and also based on the theme of the arcade.
- very attractive design
- good games collection
- interesting special offers
- Hot und Cold Slot Feature
- no 24/7 support
Real criticism cannot be expressed about the Royal Panda. The provider makes an all-round solid impression and can score with some interesting features and promotions. However, it is a pity that no 24/7 support is offered, but the contact times are severely limited. If you value round-the-clock support, you should take a look at the Winner Spielothek, because support can be contacted 24 hours a day, seven days a week. The new customer bonus of €1,200 and 10 free spins is at least in need of improvement. Here only a few providers offer significantly higher offers. One example is Jackpots in a Flash, where new customers are promised a little more bonus.
- extensive range of games
- large selection of slots
- Top Provider
- regular special offers
Bet and Win Limits
|Slot machine limits|