Tired of overloaded casino websites that you have to find your way around for far too long? In Pocket Play Online Casino, the name says it all - fast access to your favorite games. But since that's not enough, I also want to share my Pocket Play experience in terms of bonuses, payout percentages and customer service. Ready? Here we go!
My pocket play review
Overview - One click leads to the topic
|Customer service||Live Chat 24/7, E-Mail|
|Most Popular Game||Book of Dead|
|Fairness confirmed by|
|gambling license||1668 / JAZ|
4.5 / 5
In the following sections, I would first like to focus on the range of games. For this I have created a catalog of criteria for evaluating the individual categories. Based on this I will test the points mentioned above and take a close look at the mobile app, the live dealer area and the betting limits.
Pocket Play range of games: Large selection with lots of extras
Let's take a look at the game selection. Right from the start I was able to gain extremely positive Pocket Play experiences in what is probably the most important category. To be more precise, you are spoiled for choice, because a repertoire of 2,000 casino games offers almost endless gaming possibilities. I will now break down the other surprises the selection has in store for you.
The range of games in numbers
Let's get straight to the point, because with around 1,500 online slot machines, Pocket Play is particularly well positioned. Here you can expect all kinds of theme worlds. From horror, glam to series or film adaptations such as the titles Game of Thrones or Jurassic World, you are offered everything you need for a well-groomed round at the slot machine.
My Pocket Play experience has also shown that the table games area is very extensive. This category covers a good third of all games and includes online roulette, online blackjack, video poker and other table games such as baccarat or scratch cards. The Pocket Play can also call its own a lavish live dealer area, which I will go into in more detail later.
Since I have been dealing with online gambling halls for a long time, I know what is important. Compared to other young providers, like today's casino, I really like the selection of games. My Pocket Play experiences show that this is due in particular to the provider Play'n GO, which ensures a balanced selection of games with a large number of titles.
Live dealer games
As mentioned, I also wanted to get to know the Pocket Play Casino Live Dealer Lobby better. And what can I say, my Pocket Play experiences have been very positive, because you as a potential player don't have to miss anything. A round of live blackjack, roulette or baccarat against real dealers? Nothing easier than that!
The 100+ live games cover everything a well stocked live lobby needs. Accordingly, in addition to the traditional card and table games such as Live Blackjack, you can also play game shows such as Dream Catcher or Monopoly Live. All games are accompanied by competent and friendly dealers who communicate mainly in English.
Mobile App: All games in pocket size
Surely you are already wondering whether and how you can also enjoy your favorite games away from your desk at home. When it comes to mobile use, Pocket Play Casino does not disappoint, as all titles are also available on mobile devices. In contrast to some other mobile apps, the operation is very intuitive and self-explanatory.
No download is necessary for the web application. This means that you can play comfortably via the browser of your Android or iOS device and don't have to worry about any additional installation stress. In addition, thanks to HTML5, the screen automatically adapts to the size of your smartphone or tablet, so you can always enjoy your games in perfect resolution.
A look at the betting limits
Why are betting limits so important? I get asked this question more and more often because the answer is not necessarily obvious. To explain it briefly: With betting limits you can calculate your games better. Because if you know how much you can bet, you also know which game is suitable for you.
Depending on whether you bet high or low, you are either a high roller or a low stakes player. During my pocket play test, I was able to identify many different betting limits. Not least because the enormous range of games offers a lot of variety. Accordingly, online slots, for example, differ significantly in their limits from table games.
Slot machines allow bets from €0.01 and can be increased up to €100. The table games can top that by far. Especially lovers of the wheel game roulette can look forward to stakes of up to €1,000. This shows very well that this provider has thought of all types of players and accommodates every budget.
The payout percentages in my Pocket Play experiences
Payout rates are an equally important factor when planning your game rounds. So I wanted to gather enough pocket play experience in this area and share it with you. The so-called RTP value (Return to Player) indicates how high the payout is in theory. However, this percentage is affected by factors such as volatility, which should always be kept in mind.
During my visit to Pocket Play Casino, I have consistently had positive experiences with the RTP odds. Online slots impress with high values of up to 98%. The card game Blackjack can top that in the usual manner and inspires table game fans with a payout rate of up to 99.46%.
Payout rates of the various casino games
95,95 - 98,00%%
94,00 - 96,18%%
94,74 - 97,30%%
99,12 - 99,46%%
98,40 - 99,56%%
94,97 - 99,92%%
88,19 - 88,19%%
0,0 - 0,0%%
Return to Player (%)
*Arcade games are not offered.
Again and again I am asked about the seriousness of the random number generators in the games. To that end, it can be said that there is enough evidence that speaks for trustworthy and secure RTP values. First of all, these values are published by independent test laboratories such as eCOGRA or iTech Labs. These institutes ensure meaningful figures through strict regulations.
On the other hand, in addition to online casinos, renowned gaming studios such as NetEnt or Pragmatic Play also have their games tested. For Pocket Play, I calculated an average RTP value of 96.6%. Compared to other providers, this figure is in the completely normal range. So you can safely leave thoughts of fraud or rip-off behind you.
The software & website in detail
My pocket play experience with the website has been very enjoyable. Again and again you will be confronted with small monsters that look very similar to the characters from the online slot Reactoonz. These accompany you reliably through a very tidy and clear page, which is kept in a refreshing turquoise, gray and white.
In addition, all sections are easy to find using the top bar. If you click on games, you will be forwarded directly to the casino area. There, too, extremely well sorted game categories await you, which will take even the most inexperienced player by the hand. The search bar, which is very present, also allows you to search for games by provider, category or recommendation.
In addition to the optics, I also dealt with the software. I didn't notice any major weaknesses here. So you as a soon-to-be player don't have to worry about anything. Your task is only to open the website in your usual browser and ensure a stable internet connection. After that you can test the games in the demo version or play directly for real money.
Speaking of the demo version: Normally, online casinos show this option with a demo button when you move the mouse pointer over the preferred game. Unfortunately, this is not displayed in Pocket Play, but it is still possible. Simply test your favorite game in advance - a download or registration is not necessary!
The table games impress with their classic elegance, but if you are looking for variety and action, you should definitely click through the abundance of slot machines. Here the Pocket Play Casino clearly impresses with quality instead of quantity. Only the best game manufacturers have made it into the arcade’s range. These include industry giants such as Quickspin, Microgaming or Evolution - the professional when it comes to live gaming.
It is therefore not surprising that you will find all well-known slot machines such as Bonanza, Starburst, Book of Dead or Pink Elephants. All games convince with HD quality, a top sound and bright color concepts that you should have tried.
Who is behind Pocket Play Casino
At the bottom of the casino platform, the company Deep Dive Tech BV is given. Unfortunately, apart from the company's headquarters in Curaçao and the registration number 154314, I could not find much information about this company. Since Pocket Play Casino is the company's first casino, I hope that the provider will be more transparent with this information in the future.
During my Pocket Play test, I quickly found out that this provider has only been around since last year. In view of this short time, the virtual casino can already show a lot. In addition to well-known game manufacturers, a flawless website and a top selection of games, player protection is also a priority.
Accordingly, pocket play has responded to make your visit to the casino even more enjoyable. If a player exhibits problematic gaming behavior, they have the opportunity to turn to reputable and experienced institutions such as GamCare. Deposit and betting limits as well as temporary or complete exclusion from gaming operations are also possible.
My first virtual trip to an internet casino is to customer service. If the employees are trained and friendly, you can already learn a lot about the provider from this. My experiences with the Pocket Play customer service have been very good, as I have repeatedly come across competent and hard-working employees who can even communicate in German.
How to contact Pocket Play Customer Service
Live Chat: Available 24/7, no registration required
Email and contact form response time : 2-3 days
Telephone: not available
Support is available around the clock and an e-mail service is also offered, but unfortunately there is no FAQ area. I hope that the provider will quickly compensate for this crucial shortcoming, since such an area would answer many questions in advance and players could save unnecessary waiting times.
security and license
There are two factors that should go hand in hand at an online casino and they are fun and security. This is the case in pocket play. In addition to a gambling license from eGaming Curaçao, which is also valid in the EU, the operator can guarantee full seriousness and security, since licensing is subject to strict regulations and conditions.
The website is also encrypted. Here the provider works together with Amazon, who provide modern 128-bit TSL encryption. This protects your data so that no information can reach third parties. Pocket Play security is therefore fully guaranteed. By the way: The lock symbol next to the URL in your browser confirms you have a secure internet connection.
Bonus points from the test
Let's get to what is probably the most interactive section in my Pocket Play test. Here the casino can collect a lot of points and show itself from its best side. However, it must also be noted here that the arcade has not been around for long. Therefore, no awards have been won in the past.
The situation is different in the promotions and special games category. Here the pocket play gets a total of 3 points, since you can also use many jackpot slots and Megaways machines in addition to conventional slots. You are also offered a hefty welcome bonus, which is intended to make it easier for you to get started in the casino and serves as a guide.
When it comes to the loyalty program, the casino unfortunately gets nothing. There is definitely still some catching up to do here in order to continue to retain loyal customers and to reward them for their loyalty. Although users have the option of weekly cashback, this will not be enough to keep up with the competition in the long run.
Conclusion: A promising provider with small flaws
This casino does a lot of things right. Starting with the enormous selection of games to the mobile app, the betting limits and security of the website and player protection. Future users, which I hope you will be, can enjoy high standards that are sure to rival those of the competition in the future. My Pocket Play rating is therefore very positive and rewarded with 4.5 out of 5 stars.
- Large slot selection
- High security
- Large live dealer area
- User-friendly mobile app
- No FAQs
- No loyalty program
- Demo mode not immediately apparent
However, there are also a few things that could be improved. This includes the amount of information regarding the Deep Dive Tech BV company behind Pocket Play Casino. I would like to see more transparent information here in the future. The fact that they don't offer a loyalty program should also be considered so that Pocket Play can continue to compete with the best online casinos in the future.
- Huge game selection
- Top live dealer section
- Outstanding mobile casino
- Well-known game manufacturers
Bet and Win Limits
|Roulette betting limits|
|Min.Bet||€0,10 – €0,50|
|Blackjack Set Limits|
|Slot machine betting limits|
|Min.Bet||€0,10 – €2|
|Max.Bet||€50 – €100|