PlayMillion is pursuing the ambitious plan to become one of the largest providers in the online gambling industry in the long term. We have therefore committed ourselves to offering a service that is characterized by fairness, transparency and professional customer service. The provider has been on the market since 2011 and belongs to the company SkillOnNet, which has already established successful white labels such as DrückGlück on the market. In my PlayMillion test, I will of course pay close attention to how this internet casino performs in comparison to other providers and will take a close look at the range of games and check how serious the provider is.
My Playmillion review
Overview - One click leads to the topic
|game selection||over 1,100|
|Customer service||Live Chat, E-Mail, Tel.|
|Most Popular Game||Book of Dead|
|Fairness confirmed by|
4 / 5
What would an online gaming library be without games? Nothing. For this reason, I first check the provider's game selection and look at the range of slot machines. I will also tell you about my PlayMillion experience with the payout rates of the games and the bonus programs that are offered. In the next step, I test how it works on my mobile device and tell you how the website is structured and how the customer service performed in my test report. Only then can I judge whether the provider's ambitious plan can be realized.
The wide range of games from PlayMillion
In the following, I will first go into the selection of games in the PlayMillion online casino and take a look at what the selection of slots looks like. Then I turn to the mobile version of the provider and check whether you need a software download or whether you can start playing immediately. Finally, I will share my PlayMillion experiences with the payout rates.
The range of games in numbers
The selection of slots at this provider is extremely extensive with over 1,000 different titles. According to my PlayMillion experience, the majority of slot machines come from the developer studio Microgaming with well-known games such as Immortal Romance and Thunderstruck. But other major game developers such as NetEnt or Yggdrasil also contribute slots to the range. In my PlayMillion test, I noticed very positively that smaller developer studios also get the chance to publish their games.
Overview of the betting limits
The betting limits for the slot machines are both very beginner-friendly, but also offer high rollers a lot of fun. With a minimum bet limit of €0.01, slot beginners in particular get the chance to get to know the respective game principle of a slot without having to accept large losses. My tip for beginners is therefore: First try the slot in a free demo version (player account required) and then start a real-money game with a small stake. The Sparks slot is recommended for high rollers who like to bet a little more per round, not only there you can max out the maximum limit of €1 per round.
The betting limits at a glance
As usual, slot betting options vary greatly by title. This depends on the game-specific settings, but also on the number of paylines played. There are many slots with a minimum bet of €0.01 per payline, others start at €0.10, €0.20 or €0.50. A maximum of €1 per spin can currently be wagered. The machines offer all budgets enough room to develop.
My PlayMillion experiences with payout rates
The Australian company iTech Labs is responsible for checking the payout rate. Although I did not find any information from the company on the website in my PlayMillion test, I calculated a value of 96.2% in my analysis. The payout rate, which is also called RTP value (Return To Player) in professional circles, provides information about the amount of winnings paid out. With a deposit of €100, €96.20 in winnings are theoretically paid out again. Since this percentage is to be understood theoretically, you also have the chance to land a main prize with a bet of one euro.
Comparing the payout values of this provider with those of the best online providers shows that the RTP value is on the same level. If the maximum payout rate is too low for you, you should pay a visit to Omni Slots, as the values there range between 97.5% and 99%.
Overview of the website and software
The white label company SkillOnNet is responsible for the website. The website seems to be very clear at first. The slots and other games categories are displayed in the upper column. For example, if you choose the slot machines category, you can get additional information about the respective game by clicking on the i button. The website is available in over 24 languages.
However, what I really disliked is the fact that it is not so easy to find the terms and conditions once you are registered. It was only after I wrote to customer support that I was given a link. Even after repeated attempts, I have not been able to find the terms and conditions when I am logged in. PlayMillion should fix this as soon as possible.
PlayMillion's games are provided by over 20 different developer studios such as Microgaming, so one cannot generalize about the quality of the games. While some slots impress with their retro design, such as Play'N GO's Multifruit 81, other slot machines are so elaborately produced that the trailers have a Hollywood character.
One game I definitely recommend is Jungle Books by Yggdrasil. The intro alone is very elaborately produced and the gameplay is similar. The five main characters of the slot, which is based on Jungle Book, guide you through the respective rounds. Each of them has an additional feature that allows you, for example, to have the winning rows paid out from right to left instead of just from the left. This means that boredom does not arise so quickly.
The only requirement to be able to play without problems at PlayMillion is that your Flash Player is up to date. If this is not the case, various websites offer software downloads for this.
The company behind PlayMillion
PlayMillion belongs to Titanium Brace Marketing Ltd., which is also responsible for DrückGlück, which is very well known in Germany. SkillOnNet Ltd. appears as the operator of the website and as a white label company. The company is based in Malta and accordingly the gambling license comes from Malta, which binds the provider to certain conditions that show the player that it is a safe and reputable online casino.
My PlayMillion customer service experience
Customer support at PLayMillion has its pros and cons. Since I couldn't find the terms and conditions right away, I contacted customer support. This is relatively easy to find via the menu selection. A small live chat window opens, in which you must first enter your name and email address before you can send a message. At first I had an English-speaking consultant, who, however, referred me to a German-speaking employee. The service worked perfectly. It is also pointed out that a German-speaking supervisor is not always available. In this case you have the possibility to send an e-mail, but this means that you have to be patient for a while to get an answer. Telephone service is not available. What I didn't like was that they promise 24/7 service, but once logged in, it says the service is only available from 7am-1am.
All information about security and gambling license
PlayMillion has a valid EU gaming license from Malta issued by the Malta Gaming Authority. As a result, players can be sure that it is a reputable online gaming library. The provider is bound by certain conditions that must be met. This includes an independent company regularly checking the games in terms of RTP values and RNG. The RNG (Random Number Generator) is the random number generator responsible for fair play. Responsible for the review is the Australian company iTech Lab, which also regularly reviews the popular providers Karamba and mr.play.
The IT company COMODO ensures the security of the data, using the latest data encryption technology and a 128-bit key to protect all customer information. Furthermore, the player must verify himself and provide proof of identity if he wishes to withdraw winnings that exceed the amount deposited. This serves to prevent money laundering and helps to rule out fraud from the outset.
Another requirement is that players are given the opportunity to contact the appropriate institutions if they feel they are developing problematic gaming behavior. In addition, players have the option of carrying out a self-test on the website or being excluded from playing. In addition, PlayMillion refers to filter software in the 'Responsible Gaming' section to block children's access to the range of games.
The bonus points for PlayMillion
PlayMillion has not been able to win any prizes to this day, but they trump with their VIP lounge, which is divided into six levels. The first tier starts with Bronze, followed by Silver, Gold, Platinum, Diamond and Red Diamond. With every bet you place, you receive VIP points, which are added up at the beginning of each month and guarantee you a wide range of additional options, such as faster payouts.
I was positively struck by the large number of games that are provided by umpteen developer studios and have something to offer for almost all players. The only games missing are arcade games, but that shouldn't affect my PlayMillion rating that much.
loyalty program .
Additional offers .
bonus points .
I also noticed the various promotions that are offered every day. You have limited time to take part in a tournament. The current tournaments are always displayed via the small symbol of the cup (next to your player account).
The welcome bonus is ok but nothing earth shattering with its €100 bonus and compared to Betway's welcome bonus the welcome package is on the small side.
Like the provider presented here, several online casinos work with special codes that must be specified when making a deposit. Click here and you will find a list of providers where you can secure extras.
For detailed information about the provider's bonus packages, I advise you to read my PlayMillion bonus test report.
Summary of my PlayMillion experiences
My PlayMillion experiences have shown that the provider has a lot to offer. The website makes a very tidy impression at first and the player quickly finds his way around. In addition to the possibility of sorting the games by manufacturer, you also have the opportunity to obtain information about the respective games in advance via an info box. The customer service also did very well in my test report, as it was easy to reach and even a German-speaking employee was available.
- Huge range of games
- Many popular slots
- loyalty program
- Deutscher Live Chat
- Free Spins
- Partially confusing website
- No German phone support
One negative in my PlayMillion review is that a significant portion of the site is hard to find. It was only after I wrote to customer support that I found the terms and conditions on the site. I also didn't like the fact that no German telephone support is offered, but maybe the provider will upgrade in this regard.
- Many games
- Top slot machines
- German chat
- Good loyalty program
Bet and Win Limits
|Slot machine limits|