With mr.play, another young provider with high standards is pushing onto the market, who wants to do everything right from the start. You can find out in my large test report whether the arcade can meet the expectations that have been raised and how it fares in comparison to the assembled competition. Just looking at the large selection of games suggests that the chances of a good overall result are not bad. But of course many other factors flow into my overall rating. Read below how the provider is doing in terms of payout rates, how mobile gaming fun and security are and whether the customer service is convincing.

My Mrplay review

Mrplay
€500
Mrplay
www.mrplay.com

Overview - One click leads to the topic

game selection over 450
Jackpots 15+
payout rate over 95.36%
Customer service Live Chat, Tel.
Most Popular Game Starburst
Fairness confirmed by Fairness
player protection Player protection
gambling license GamblingMGA/CL1/408/2007

overall rating

4.5 / 5

* T&Cs apply to all offers, click 'Play Now' for more details on each bonus

In this mr.play experience report, a few points are only briefly addressed. The topics such as bonuses and mobile gaming are so extensive that I have dedicated a separate review to each of them. I have also dealt with the general terms and conditions of the provider and commented on them in another separate post for you

The range of games at a glance

The game selection of a casino is certainly one of the most central points when evaluating the provider. Which games are in focus and which software providers present their titles are just as important to you as the payout rate and the betting limits. In the following I will go into these points in more detail and take a closer look at mr.play.

The range of games in numbers

Ten well-known names in the industry are doing the honors for the range of games. From a total of 334 games you can choose titles from NetEnt, Microgaming, NextGen and other greats. Hundreds of slots are ready for you. Of course, the big titles of the providers are also part of the game, such as Gonzo's Quest and Starburst from NetEnt or Thunderstruck 2 from Microgaming. But the selection also includes titles that I was very happy about because they are not so often in the program. For example Forest Mania from iSoftbet. In this slot machine, you collect forest fruits and monsters on five reels and complete great wild bonus rounds. Other great titles have been programmed by NextGen Gaming. With Renegades, Cleo's Wish, Onder Hounds and Lightning Gems, the Americans are also represented with their top titles. Other games come from Blueprint Gaming, Play'n GO, Aristocrat, Elk Studios and Thunderkick
In addition to the big manufacturers, you should also take a closer look at smaller software differences like 2by2 Gaming. There are thousands of slot games in the online world and there is always something new to discover. The developers are also very innovative and hard-working, so you can always find exciting slots.

Die Mobile App

The operators of mr.play have also recognized the signs of the times and are relying on a game selection that is largely available on mobile devices. You can read everything important about the offer, stability and usability in my separate review of the mr.play web app.

Overview of the betting limits

The betting limits are aimed primarily at slot machines at newcomers or occasional players. You can try your luck at the slots from as little as €0.01 per payline and spin. However, most machines are around €0.20 per spin. The upper limits are usually at the legally prescribed €1 per spin. So overall I didn't find any surprises here.

My mr.play experiences with the payout rates of the games

In addition to the betting limits, it is of course the payout percentages that are important to you, the interested player. Here, too, the arcade does not surprise, but is in the good average compared to other providers. Consistently high values over 92% RTP are respectable. The slot machines have acceptable values with up to 97.4%.

At this point, the online casino does not experiment and has selected games with average payout ratios. That's fine, especially since in my mr.play experience hardly any value falls below 93%. However, peak values are hardly discernible.

My experience with the website and the software

The website's software is provided by Aspire Global International, which is also responsible for other online casinos. Among other things, the great MagicRed belongs to the operator from Malta. The games are also provided by several providers at mr.play. NetEnt and Microgaming are particularly well represented, both of which are known for their well-programmed software. You can access the website itself in five languages. In addition to German, Norwegian, Swedish, Finnish and of course English are available.
There is no desktop version to download at this online casino. But that is not necessary at all, because the offer is optimized for playing in the browser and works perfectly. You should only make sure that your browser is not older than Internet Explorer 6, Firefox 3.0.1 or comparable. I also recommend keeping your Flash Player up to date. This is how you get the best gaming experience at mr.play. Short loading times and long, stable sessions speak for well thought-out and professional programming and leave nothing to be desired.

Important information about the company

Behind mr.play are companies that are responsible for the operation. The online gambling platform is owned by Marketplay Ltd, which is based in Malta. However, the arcade is operated and provided by another company from the same country. In the following, I took a closer look at the operating companies for you and checked them for customer service, licensing and security.

The company profile

Aspire Global International plc is a successful b2b service provider operating from Malta, offering complete solutions for iGaming products for the European market. The service includes the technical infrastructure, the user interface and the integration of third-party providers. The offer also includes game integration and the payment methods offered. Founded in 2005, the company takes care of operations as well as customer service.

My Mr.play customer service experience

Mr.play's customer service can be reached in the three usual ways. Staff are available via live chat and phone every day of the week from 8am to 1am. If you want to get in touch outside of these times, you can do so by email. In my mr.play test, the employees were always friendly and competent. I was able to clarify everything quickly on the phone and in the chat, but I had to wait a few hours for an answer to my e-mail. The customer service representatives speak good German and excellent English.

Licensing and Security Measures

The online casino holds a license issued and controlled by the authorities in Malta. This is mainly due to the company headquarters on the southern European island state. But it is also good news for all players, as this regulatory body is one of the strictest in Europe and stands for a whole range of safety measures to which the regulated arcades are committed. This includes measures against money laundering, such as verifying your identity before paying out in the online casino and preventing gambling addiction. Sessions that run automatically, reality checks after a certain amount of playing time and the option to limit yourself as a player are intended to prevent players from developing dangerous consumer behavior. The provider also works closely with organizations such as Gamcare or 18+ that offer professional help in this direction.

The security of the data transmission between provider and customer as well as online banking transactions is ensured by modern 128-bit SSL technology. Current firewalls and anti-virus software are of course also standard in modern casinos. The fair course of the game operation and in particular the payout rate is regularly checked by an independent company. The certificate from the iTech Labs, which confirms the theoretical RTP, was available for the mr.play test and can be viewed on the provider's website.

Good score on bonus points

The yield of the bonus points is impressive. There is only one point for the awards, since neither the arcade nor the operator have been able to win a prize. But at least there are award-winning titles in the game selection. However, there are full points for promotions. Here the provider does a lot right. A generous welcome package, rotating promotions, sweepstakes, free spins and deposit bonuses are a great offer that is attractive to new players. But even customers who are already registered are happy about the variety and are motivated to continue playing.

Awards .
Awards .

1/3

promotions .
promotions .

2/3

Featured Games.
Featured Games.

2/2

loyalty program .
loyalty program .

1/1

Additional offers .
Additional offers .

1/1

bonus points .
bonus points .

7

I am happy to give another point for the extensive loyalty program. The Exclusiv Club, as it is called at mr.play, offers a lot of rewards, such as free spins or cashback, which increase as you rise in rank. At the end, in addition to an accelerated payout, a personal customer advisor beckons. I award the last point in my mr.play rating for the additional offer. In addition to changing promotions and weekly free spins, there are sweepstakes or competitions, such as the last survivor. You have to deposit and use a certain amount every day. Whoever lasts the longest wins a large cash prize. A good result with the bonus points.

Conclusion: mr.play is a good arcade with potential

Mr.play Spielothek is a very solid provider of slot machines that does not have to hide from the competition. A large selection of games that is both varied and includes well-known and popular titles are the highlights of this arcade. Good customer service and a great and, above all, extensive bonus program complete a great package that only shows a few weaknesses. Overall, this young provider presents a good online casino that only has room for improvement in a few places. You can find more current arcades on my page about new online arcades 2021.

Significant Strengths

  • Good game selection
  • Known slot machines
  • Top Support

Minor strengths

  • Fair loyalty program
  • Good bonuses

Significant Weaknesses

  • No

Minor weaknesses

  • Search function

The only thing I can complain about is the search function. With the wide range of slot machines, it should be more precise. If you're looking for a similar provider that does a little better on these points, then I recommend Karamba and its better search function.

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  • Excellent slot arcade
  • German customer service
  • Exciting game selection
  • Lots of bonus promotions

individual ratings

game offer
Prograss Bar
8/10
Bonus offer
Prograss Bar
9/10
Mobile App
Prograss Bar
8/10
Live Games
Prograss Bar
7/10
RTP%
Prograss Bar
7/10
Software
Prograss Bar
8/10
Customer service
Prograss Bar
8/10
Payments
Prograss Bar
8/10
safety
Prograss Bar
7/10
bonus points
Prograss Bar
0/10

Bet and Win Limits

payout ratio

Restricted Access

Popular games from Mrplay

Customer service

safety

Gambling License