This arcade brand was founded in 2015 and is part of an independent company trading under the name Luckland Group BV. The site offers players an attractive platform to play the best and most exciting slot games. When it comes to the security and reliability of this provider, you can rest assured that the online casino operates under one of the largest and most respected licensees, the Maltese MGA.

My Luckland review

Luckland
€1000
Luckland
www.luckland.com

Overview - One click leads to the topic

game selection over 800
Jackpots 15+
payout rate 96,30%
Customer service Live Chat, E-Mail
Most Popular Game Book of Dead
Fairness confirmed by Fairness
player protection Player protection
gambling license GamblingMGA/B2C/148/2007

overall rating

4.1 / 5

* T&Cs apply to all offers, click 'Play Now' for more details on each bonus

In addition, Luckland offers a very interesting range of games. This is formed by big names in the gaming industry, among others. The focus of the provider is on the numerous slot machines. Of course I checked everything and would like to tell you about my Luckland experience in this test.

My Luckland experiences with the range of games

Does Luckland offer us the magic of luck and does the arcade provide us with enough game choices to become lucky? What is the bonus, the game offer and what are the RTPs like? In my Luckland review, I will go through all the points to the best of my ability and list all the options that may be helpful to you.

The range of games in numbers

The overall design of the website is kept in an unobtrusive design. The navigation bar, located at the top of the window, offers the possibility to switch between Games, Promotions, Exclusive Club and the Help window. For the rest of the homepage there is a banner on the different game categories. It's a fairly simple sight overall, but quite refreshing.
Luckland online casino is powered by Net Entertainment, Microgaming, Amaya Software, ELK Studios, NextGen, Aristokrat, Barcrest, Cadillac Jack, NeoGames, NYX Interactive, Quickspin, Bally Technologies, Play'n GO, WMS and Booming Games Games are powered by a web-based platform provided.

With products from these providers available, you can access some top-notch games. There are over 800 games to choose from in total, which is a lot compared to the competition. The largest gaming category is the online slots category, which includes very popular titles such as Gonzo's Quest, Jurassic Park, Dr. Jekyll & Mr. Hyde and Tornado: Farm Escape.

Mobile availability

With the modern software, it's no wonder that LuckLand has a great mobile version in the test. Similar to the desktop version, there is no application to download and install before playing. The site keeps its color scheme but shows less detail and immediately lists the collection in multiple categories.

It doesn't matter if you have an iPhone, Samsung Galaxy, Nokia Lumia, Blackberry or any other smartphone if you want to play in the mobile arcade. The recommended web browser is Google Chrome. However, other apps work just as well. The controls may differ slightly from the standard version.

An overview of betting options

The website is designed in pleasant colors and is supported by a good selection of different games. On top of that, there's a great welcome package to take advantage of, a friendly and knowledgeable support team, and some thoroughly useful payment methods to use. All in all, Luckland is definitely a great place to explore your favorite games and if you're lucky, fill your wallet in the process.

Good payout odds in Luckland

In every game there is something called an RTP (Return to Player) percentage, which indicates the percentage of money that is paid out to players over a period of time.

Understanding the concept of RTP and applying it to your game choices can impact your winnings, making it an important strategic factor. You decide which game to play depending on whether you prefer the look aesthetically or based on the payout stats.

The payout percentages are available in each individual game's help menus, which can be fiddly to find, but is always worth checking out as slots can vary between 94% and 99% at this provider.

Overview of the software and website

If a player is to get lucky in Luckland then some of the best software providers in the trade including NetEnt, Microgaming and BetSoft will be available. Indeed, many might consider these developers to be the holy triumvirate in the online gaming industry and as such, players can expect to find thrills and excitement on every spin.

The entertainment factor is best found in action-packed slots, where titular heroes take players on a journey to the new world where riches and adventure abound. Many of these slots come alive with 3D animations and stunning graphics to pull you right into the world of the game. Perfect for the ultimate escape to happiness.

It seems that this casino only aims to target the 5-reel thrill seekers as there are no classic 3-reel slots. Still, there are a couple of 5-reel video slots that might only satisfy those players who have a hunger for classic with retro slots like Fruit Shop, Fruit Zen and Twin Spin. There is a limited selection of progressive slots from the Betsoft repertoire with Greedy Goblins as an example, but it would be good to see some more variety in this department.
Considering that Luckland is a relatively new site, users will be pleasantly surprised with the range and scope of traditional and non-traditional games on offer.

The games can be enjoyed immediately in Instant Play mode and no download is required. However, the current Flash Player version is recommended for everyone.

Who is behind the company

This is a relatively new operator that luckily opened its doors in 2015. The Luckland is owned by the famous Grasswood Company which is under the Government of Malta but the games are powered by software owned by Aspire Global International Limited. In addition, the casino brand is licensed and regulated by three authorities (Malta, UK and Alderney).

Experiences with Luckland customer support

Unfortunately, there is not much to say about customer support. You can chat with agents, email them, or even call them. However, this service is far from perfect. It is not available 24/7. Unfortunately, you can only reach customer service from 06:00 to 23:00 GMT. If you should have problems at night, you will have to say hello to the FAQ section. Alternatively, you can also send an email via the 'Contact Us' page in Luckland. Unfortunately, I have to deduct points for that. Anyone who values 24/7 customer service will find what they are looking for at DrückGlück, for example.

You will be able to find the FAQ section under the “Help” menu item. There you will find information about the games, payment options, identity verification options, what to do in case of technical problems, bonus policies, scratch card history, if you forgot a password and finally: Frequently Asked Questions. If the provider can establish itself firmly enough in the industry, I could imagine that customer support would also improve.

Important security and gambling license details

It is important to ensure the security of all users in all areas of the Luckland Platform. That's why this company obviously strives to optimize player experience by using fast and efficient payment methods. In addition, the provider works closely with the Malta Gaming Authority and other regulatory bodies in the gambling industry to protect players, which is very important to the Luckland brand.

Furthermore, the online game provider protects users with SSL encryption. This technology makes it virtually impossible for anyone to read players' sensitive data such as passwords, financial data and other credentials. You can find more about security and licenses on my large overview page.

The bonus points overview

With a big welcome package of no less than €1,000 in bonuses and 200 free spins, Luckland leaves many other online casinos behind. In the Luckland test, the actions left little to be desired.

Awards Awards
Awards Awards

0/3

PhDs
PhDs

3/3

Special games
Special games

2/2

loyalty program
loyalty program

1/1

additional offers
additional offers

1/1

bonus points
bonus points

7

It should be emphasized that the welcome package is split between the first four deposits. It is also important to point out that the 200 free spins are not available instantly, but can be obtained in streaks of 50 spins. You will receive the first 50 immediately after your first deposit. In the next 3 days the other free spins will be added to your account. The free spins then appear directly in the game. There you can collect a bonus of €1,000 and 200 free spins. The titles that give you the free spins are Starbust, Gonzo's Quest, Aloha! Cluster Pays, Twin Spin and Red Riding Hood.

Furthermore, players have the opportunity to become a VIP. There are different levels: NEW MEMBER, BRONZE VIP, SILVER VIP, Gold VIP, PLATINUM VIP, PREMIUM VIP, PRESTIGE VIP. There are many special bonus offers and gifts now included in this VIP program. The full VIP review would take up too much space in this review, so it's better that you read it for yourself and decide if it's beneficial for you.

Conclusion: Luckland can keep up with the big ones

LuckLand may not have as many games as other sites, but at the end of the day, that doesn't necessarily have to be the case. Quality is much more important than quantity and it is clear that the operator understands this very well with its modern platform that has big names.

Significant Strengths

  • Diverse game selection
  • Secure SSL encryption
  • VIP program

Minor strengths

  • Successful web app

Significant Weaknesses

  • No 24/7 customer support

Minor weaknesses

  • No

Betsoft, Microgaming and NetEnt have plenty of options when it comes to famous slots and that alone should be reason enough to join Luckland. But as we spoke before, the good parts of the provider don't stop there and the promotions stand out with a welcome package worth €1,000 and more offers. Banking is a bit limited but there are no issues in this regard and the support team is very friendly in answering questions. What more do you want?

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  • Diverse game selection
  • Mobile play available
  • VIP program
  • the best providers

individual ratings

game offer
Prograss Bar
9/10
Bonus offer
Prograss Bar
9/10
Mobile App
Prograss Bar
8/10
Live Games
Prograss Bar
8/10
RTP%
Prograss Bar
8/10
Software
Prograss Bar
8/10
Customer service
Prograss Bar
8/10
Payments
Prograss Bar
9/10
safety
Prograss Bar
7/10
bonus points
Prograss Bar
0/10

Bet and Win Limits

payout ratio

Restricted Access

Popular games of Luckland

Customer service

safety

Gambling License