In my Casoo review, I first created a list of various criteria that I used to test the provider. In the end I can provide you with the most accurate information on the trustworthiness of Casoo Casino, the game portfolio and the mobile casino app. I also kept an eye on the customer service and the company behind the internet casino.

When looking for a suitable online casino, the selection of available games plays an important role. The operator of the Casoo is also aware of this, so that he makes a diverse range of first-class casino games available to his players: Exciting slot machines, classic table games and an exciting live dealer area await you.

Another important point in my Casoo test are the payout rates of the individual games. These are also called return-to-player values because they show how much money is returned to a player. However, I would like to point out that this is only a theoretical percentage and that other factors such as volatility must also be taken into account.

Overall, I am extremely satisfied with my Casoo experience with the payout ratios. Basically, the rates of almost all slot machines are above 95%, which is absolutely average. Experience has shown that the RTPs of the table games are significantly higher: Blackjack in particular is very popular with payout values of up to 99%. You make the least profit with the scratch cards.

Even if the provider does not give any precise information about external testing laboratories on the website or in the terms and conditions, I can assure you that the random number generators and payout quotas are regularly tested by external companies. This is one of the high security standards that Casoo Casino must meet in the course of licensing.

After my test, I can say that the casino is absolutely serious when it comes to payout rates. The RTPs are in the average range, allowing the Casoo to stand up to the competition in this regard. Fairness while playing is guaranteed, so you don't have to worry about playing for real money at this online casino.

Anyone who pays a visit to the Casoo will immediately recognize the theme of the internet casino: the endless expanses of space are reflected in many ways. Not only the small graphic elements such as spaceships or shooting stars, which spice up the individual top categories, are part of the appearance. The casino's loyalty program also contains repeated references to distant galaxies.

Unfortunately, as already mentioned, there are some downsides because of the categorization. While at first you think that there are only slot machines in the casino area, you will ultimately find one or the other table game, for which unfortunately no separate section was designed. However, the search and filter function can be helpful here, so that you can access the game you want in a targeted manner.
In order to be able to play for real money with the provider, you do not need an extra Casoo software download. Just open your preferred browser on your device and go to the website. Then you can browse through the different game categories and play the games via Instant Play.

Loading times at Casoo Casino are just as fast as a satellite can orbit the earth. Within a few seconds you can start a game and easily test all functions. Everything is rendered at a smooth frame rate. If a game doesn't react immediately, I recommend reloading the page. But actually all games should be easily accessible. After all, the games from well-known software manufacturers used the latest technology. The industry giants Evolution and NetEnt in particular are known for their excellent developments. Not only is the technological part right here, but the design of the games is also extremely appealing.

In my Casoo test, I also want to find out more about the company behind the virtual casino. You can find more information on this in the following sections. My research initially revealed that the Casoo Casino, which has only been online since 2019, is operated by SG International NV.

The company is headquartered in Curaçao and registered there under registration number 137028. Together with the partner company SG International LP, the group is responsible for a number of other Internet arcades: For example, Casinovino and Playvino also belong to the SG International Group. This and the Casoo are currently among the newest online casinos.

Company Profile: Does the Casoo have experience in the business?

Unfortunately, the operator of the Casoo Casino keeps a low profile when it comes to further information about their own company. However, I would describe the casino as a newcomer to the industry, which is why the provider has not yet been able to gain too much experience. Nevertheless, I am sure that many players in Germany appreciate the extensive range of games.

In addition, the website is state-of-the-art, which in turn speaks for the Casoo. Fairness while playing and player protection are also taken care of. For example, players who develop problematic gaming behavior can set betting limits or ban themselves from playing on a daily basis. I have summarized everything important in the table below:

Customer service

Competent customer support is essential for an online casino so that players can be helped quickly if they have problems. I have had the Casoo experience that you can reach the provider in several ways: from 10:00 a.m. to midnight, an employee is available to you via telephone, e-mail or live chat every day.

During my test, I was able to gain consistently positive impressions of Casoo customer service. Not only was he very friendly, he was also there to help me with words and deeds. A look at the FAQ section of the website can also be helpful. There you will find answers to the most frequently asked questions.

security and license

At the beginning of my report I already lost a few words about the trustworthiness of the provider, but now I should go into more detail about it. First of all, I can assure you of one thing, that in the Casoo safety and seriousness come first. Last but not least, this is proven by the valid gaming license from eGaming Curaçao Antillephone with license number 8048/JAZZ2015-035.

Furthermore, the security of the players on the Internet is also guaranteed. Thanks to a modern 256-bit SSL encryption provided by the certification authority Cloudflare, you don't have to worry about your data getting to unwanted readers. I haven't been able to find any precise information on independent test labs that control the random number generators.

In this paragraph, the provider has the chance to earn a few points in the test. However, since it is still a very young casino, the operator has not yet won any awards, which is why I could not give any extra points in this category. But I was convinced by the many different games from well-known and unknown manufacturers.

At this point, I would like to particularly emphasize the bestsellers among the games that are represented in every good casino: Starburst and Gonzo's Quest belong to them on the one hand, and Book of Dead or Fire Joker should not be missing on the other. Just have a look around in the Super Hot section of the Casoo - there you will find further game recommendations.

I was also impressed by the many bonus offers. This is how I remembered the Casoo welcome package in particular. With this you not only get a bonus on your first deposit, but also on the second, third and fourth transaction. There are also plenty of free spins. However, note the applicable bonus conditions.

The VIP program is also extremely attractive. Loyal customers can collect so-called Loyalty Crystals and fly from one planet to the next with them. Great bonuses such as extra free spins await you in the different worlds. You can also try your luck in competitions and benefit from a reload bonus.

All in all, I like the Casoo, but there are still some things missing from the best online casinos. I'm a big fan of the space theme, which the provider consistently pulls through. In addition, I was overwhelmed by the large number of games: slots, table games as well as bingo, keno or scratch cards from many well-known software manufacturers are available for you to choose from in the Internet casino.

The live casino also scored well in my Casoo test: The dealers are very professional and some of them can even speak German, so you have to be lucky to catch a game in German. The live stream in HD quality finally convinced me of the games with real croupiers.

Unfortunately, I also had bad Casoo experiences: In my opinion, the online casino could still catch up a bit in terms of information on player protection. In addition, the provider should rethink the categorization of the games and create a separate section for table games, for example. Otherwise, I can recommend the casino to anyone looking for a varied range of games.