In Germany, Casino Room is not yet known to every player. This is actually amazing, because the casino was founded in 2005 and has been inviting you to play ever since. At the same time, it is an innovative and reputable online casino that stands out from the crowd thanks to its flawless appearance. It is operated by Ellmount Gaming Limited, which has been active in the industry since 1999 and can therefore draw on a relatively large wealth of experience. Given these aspects, it's obviously high time to take a closer look at what the company has to offer. In this comprehensive Casino Room test report, I examined not only the range of games, but also the seriousness and appearance of the company, as well as the work of customer support.
My casino room review
Overview - One click leads to the topic
|payout rate||over 95%|
|Customer service||24/7 Live Chat, E-Mail, Tel.|
|Most Popular Game||Moon Princess|
|Fairness confirmed by|
4.1 / 5
In addition, there is also more detailed information on the bonus offers, payment options, the mobile app, the live casino and the terms and conditions. In these, the individual points are considered separately and scrutinized in detail in their own test reports.
The range of games at a glance
In addition to a promising bonus, it is above all the range of games with which the providers can leave an individual mark on the market. It is not uncommon for there to be serious differences between the online casinos, so that a closer look can never hurt. Not only the number of games is interesting, but also the betting limits and the payout percentages. In addition to that, I give a brief look at the live dealer games and the mobile offer.
Over 570 casino games
On the website you can find the number of 800 games, but mobile games probably also count there. In total there are "only" 570 different games, which is still a very good value! In addition to the 8 arcade games, 5 scratch cards, 10 roulette games, 14 blackjack tables, 29 video poker games and 15 other table games, the 489 slot machines can also be played. These house an interesting selection and offer numerous popular and prominent games such as “Starburst”, Jack Hammer or “Victorious”. At the same time, the range of slot machines is enhanced by 26 jackpot games. Examples include “Mega Fortune” or “Mega Moolah”.
There is also a good variety at the blackjack tables, because here some very special game variants are offered in addition to the classic game types. Not only can players play American Blackjack, High Roller Blackjack or Atlantic City Gold, but they can also try their luck at Pirate 21 at the same time. Such an addition to the offer can be found in roulette. In addition to the American, French and European gold, the high-roller game variant can also be played here, in which significantly higher stakes can be placed. Fans of other table games should also be completely satisfied with games like Baccarat, Craps, Caribbean Poker or Pai Gow.
Lots of different live dealer games
The company's live casino is pursuing an interesting strategy, as two providers have been commissioned to operate the live area. In addition to Evolution Gaming, you can also play NetEnt live games here. In addition to roulette and blackjack, there are also the classics baccarat, casino holdem, Caribbean stud and 3-card poker. You can find all the details in the corresponding test report on the Casino Room Live games.
Very good mobile app
In the age of digitization, Casino Room naturally also developed its own app. However, this cannot be downloaded, but is only available as a web app and includes a website that has been optimized and adapted for all mobile devices. The app gives players access to more than 330 slot machines, five blackjack games and four roulette tables. In addition, almost all live games are available. More detailed information on the mobile game variant of the casino can be found in the separate Casino Room mobile app test report.
At a glance: The betting limits of the games
With regard to the betting limits on the slots, the casino does not pursue any general limitations. The same limit is not set in every game, but instead depends on the game itself and the lines played in the slots. Of course, if the number of lines to be played is increased or decreased, the required stake also changes. Accordingly, at this point I can only name ranges between which the limits were set by the company. The minimum bet on slot machines is between €0.01 and €0.25. This is ideal for beginners, because it allows you to participate in the game with a very small investment. Depending on the slot machine, a maximum bet of between €18 and €500 per spin is possible. All hobby and casual gamers should be fine with this, but high rollers can find their thrills here as well.
The betting limits for classic casino games are similarly beginner-friendly. At the roulette tables, the minimum bet is between €0.10 and one euro. Depending on the game variant and table, a minimum bet of one euro to €25 is required to participate in blackjack. The maximum bets for the popular card game are between €40 and €500. The limits were set similarly for roulette, because bets with a maximum of €50 to €500 are possible here. The possible maximum bets for arcade games and video poker games are also respectable, because here you can bet between €5 and €50. All players can start here with stakes between €0.05 and €0.10.
The payout percentages of the different casino games
Of course, I also took a close look at the payout rate in the casino. What is particularly noticeable here is that the scratch cards and arcade games have comparatively relatively low RTPs. The values for the scratch cards are only between 86% and 87.50%. Arcade games are similarly reserved with 84% to 88.50%. However, players can look forward to significantly better values in the video poker games. Here the payout percentages are between 96.95% and 99.50%. The slots have also surprised, whereby both the classic slot machines and the video slots are implied here. The classic games show payout rates between 95.60% and 98%. With the video slots it is 94.25% to 97.30%. The blackjack games also deserve praise, as values between 98.37% and 99.75% were determined here.
Payout rates of the various casino games
95.60 - 98.00%%
94.25 - 97.30%%
94.74 - 97.00%%
98.37 - 99.75%%
97.34 - 98.99%%
96.95 - 99.50%%
86.00 - 87.50%%
84.00 - 88.50%%
Return to Player (%)
*Arcade games are not offered.
Compared to other providers, Casino Room can sell itself quite respectably. Although there are some not so pleasing values in the area of scratch cards and arcades, the average payout rate of the casino is in the absolute top field. Unfortunately, the casino site does not publish average payout percentages for each category of casino games, as is the case with most other providers. All in all, however, a very positive picture emerges, which has received an additional brightening, especially in the area of classic slots and blackjack games.
Software and website in detail
The company placed the creation of the casino platform in the hands of NetEntertainment and thus looked after one of the most renowned manufacturers with this task. The flawless website can be accessed in German, English, Swedish, Norwegian and Finnish. As is actually typical for NetEnt casinos online, they not only developed the platform, but also participated as a game provider. The company sought support and got three other popular game providers on board with Microgaming, Yggdrasil and BetSoft.
For the player, of course, there are some advantages through the cooperation with other developers. These relate primarily to the selection of games, because with the jackpot slot “Greedy Goblins”, for example, BetSoft has integrated a very exclusive game that can only be found with this provider. Of course, NetEnt has also set individual accents and, for example, integrated one of the most popular slot machines in the industry with "Guns N' Roses". The Yggdrasil games are relatively new to the portfolio. However, this provider also participated exclusively in the offer and offered, for example, Holmes and the Stolen Stones and Vikings Go Wild.
The casino software can only be used in a web browser. A download version is not offered and therefore no installation is necessary. All games can be played directly in the browser and can be tested by non-registered users in play money mode. Special hardware or software requirements also do not apply. The only computer requirement is the latest version of Flash Player. The main advantages here are the flexibility, because you can play from any computer or Mac.
When you visit the website, it quickly becomes clear that the provider has placed great value on an appealing design and targeted navigation. A reliable and modern website was developed, which enables excellent orientation and works at the highest technical level. All games load quickly and there are no interruptions in the form of dropouts or stuttering during the game. The integrated search and filter functions, which can be used to search for specific games or to sort the entire selection according to desired criteria, are also helpful.
The company in focus
Casino Room was founded in 2005. As already mentioned, the offer is operated by Ellmount Gaming Limited, which has over 15 years of experience in the gaming industry. Ellmount Gaming Limited is based on the sunny Mediterranean island of Malta. Unfortunately, I was not able to find out any precise information on the number of customers.
But behind Ellmount Gaming Limited is the parent company, Ellmount Interactive AB, which employs around 50 people and has offices in Malta, Curacao and Costa Rica. The company's headquarters are in the Swedish capital of Stockholm. The entire operation has specialized in casino games, so that no other iGaming products, such as poker, sports betting or bingo, can be found in the program. Unfortunately, awards cannot be mentioned yet either.
Very good customer service
All players can contact the casino's customer support with any questions or problems. This can be reached in several ways and can be contacted via telephone hotline or Skype, as well as via e-mail or live chat. There is also a contact form that makes it easier to write the request. The support offer is supplemented by an extensive FAQ area, in which the most frequently asked questions from the players are clarified. A quick look here can not only save you the trip to the service employee, but is also a little instructive at the same time. Basically, all employees are very friendly and also make a competent impression. The live chat is particularly recommended, as experience has shown that all questions and problems can be clarified most quickly here. With a response time of less than 24 hours, the casino's email support is still very good.
Security & Licenses
The online casino is licensed and regulated by the Maltese Lottery and Gaming Authority, which officially authorizes the company with the license (MGA/CL1/745/2011) to sell its casino product. In addition, Casino Room has a license from the Curacao government (No. 8048/JAZ2011-006), so players can assume that this is a serious offer. The granting of licenses is also linked to compliance with strict requirements with regard to security and player protection. In order to be able to guarantee IT security, the company uses TLS 1.2 and 128-bit AES encryption. In addition, additional encryption is guaranteed by Rapid SSL SHA1 265bit.
Another component of licensing is cooperation with various organizations. In the case of Casino Room, these are GamCare and Gamble Aware, Gamblers Anonymous and Gambling Therapy, which are known to work against the spread of gambling addiction. Since the player is asked in a certain way here, additional self-measures are available for every customer. In addition to adjustable deposit limits, activity can also be restricted or a complete self-ban can be imposed on the casino.
The payout percentages and game processes are also checked and published by TST Canada. This is a well-known company in the industry, which is tasked with monitoring numerous online casinos. A good sign for the player, because it ensures that everything is always right here.
Only a few bonus points - but with a lot of potential for improvement
Unfortunately, I can't award bonus points in the "Awards" category because Casino Room hasn't received any awards yet. Unfortunately, the provider also received nothing in the "Promotions" category. Missions are set here that have to be mastered, but these take on more of the role of the loyalty point program. As a rule, there are free spins as a reward. The provider gets a full two points in the “Special Games” category, because there are some interesting and unusual games among over 570 games.
loyalty program .
Additional offers .
bonus points .
All in all, the provider earns three bonus points in my Casino Room Review. There is still a need to catch up when it comes to promotions or a VIP program. The provider still has to wait a bit for the awards, but the potential for an internationally renowned award is definitely there.
Conclusion of the Casino Room Test: Hard to beat in terms of breadth
A pleasingly large variety is offered to the players in the selection of games in the casino. More than 570 games are available here, which not only create a balanced range, but also come exclusively from well-known providers. Another plus point here is clearly the high RTPs of the table and slot games, which leave some competitors out in the cold. For all mobile players, the mobile app should be mentioned once again, because it is also broad and thus contains a large part of the regular portfolio. Basically, the modern design and the other small features are worth mentioning, because for example a list of the best can be displayed or certain games on offer can be searched for.
- very large game selection
- excellent live casino
- a lot of mobile games
- new games regularly
- no promotions
- PayPal is not accepted
- Terms and Conditions only in English
Unfortunately, the downside of the coin in this casino room test is the lack of a VIP program and a significant reduction in promotions. If you can't do without it, you should rather choose another provider. Here the loyalty system of Jackpots in a Flash stands out, since you become a VIP here by playing regularly. Fans of roulette or blackjack will find all the important game variants, but a little more variety couldn't hurt - not a blatant weakness, but at least a small point of criticism. Furthermore, one can chalk up the lack of support from PayPal. The most popular of all online payment methods is in demand by many players.
- huge game selection
- many mobile games
- Top Live Dealer Casino
- hohe Jackpots
Bet and Win Limits
|Roulette betting limits|
|Blackjack Set Limits|
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