Casimba is an all-in-one solution where an owner passes on their design, game selection and functionality needs to a company that specializes in implementation and deployment. White Hat Gaming has been offering these building blocks for the gaming industry for years and has some successful brands in its program. You can find out in this Casimba test how well they have succeeded in the internet arcade.

My Casimba review

Casimba
€500
Casimba
www.casimba.com

Overview - One click leads to the topic

game selection over 1,050
Jackpots 52
payout rate 96,50%
Customer service 24/7 Live Chat, E-Mail, Tel.
Most Popular Game Book of Dead
Fairness confirmed by Fairness
player protection Player protection
gambling license GamblingMGA/B2C/370/2017

overall rating

4.6 / 5

* T&Cs apply to all offers, click 'Play Now' for more details on each bonus

In my detailed Casimba test, I check the range of games, the software on the website, the competence of the customer service and the payout rates of the games for you. There are also additional test reports for the important topics of payment processing and bonus offers, general terms and conditions and the provider's mobile app. Finally, with the help of my comparison test, you should be able to decide whether Casimba meets your requirements and preferences.

The range of games based on my Casimba experiences

Based on my Casimba test, you can play over 1,000 slot games. These can be divided into two categories: video slots and classic slots. For this review, I would also like to go into the individual game types in more detail and assess how Casimba performs in the online provider comparison.

Let's start with the different game types in detail. Then there are the betting limits and payout rates. The second part of my Casimba experience then deals with the technical topics of software, security, customer service and licenses.

Game line-up numbers

With over 800 titles, slots are clearly the basis at Casimba. In order to enable a particularly diverse selection of games, over 50 game manufacturers and developer studios have been included in this Quickspin provider. In addition to the well-known titles such as Starburst, Gonzo's Quest, Book of Dead or Bonanza from Netent, Microgaming, SG & Co., it is also worth trying out games from lesser-known developer studios. I would recommend, for example, Samurai Ken from Fantasma Games or Trip Trap Troll from Zonelock Games or the Genesis Gaming Online Slots.

This is the live dealer range

When it comes to live tables with real dealers, you've come to the right place with my King Billy Casino experiences on this platform. Why? Because there are so many titles here that you won't find in any other casino. The range includes all the important classics and you can, for example, extensively play live roulette. It also has numerous special features that cannot be discovered otherwise. That alone is already a big plus.

The quality of the local games is also important: King Billy Casino works with providers such as Ezugi and Evolution Gaming, so you can only expect the highest quality premises and experienced croupiers who know their trade. So you feel safe and right in a real casino.

Mobile Casimba: experiences with the mobile app

Mobile Casimba: experiences with the mobile app

Everything we used to do on the computer a few years ago can now be conveniently done on a smartphone or tablet. Of course, this also applies to playing slots. Casimba has developed a web app for all mobile gamers among you, with which you can conveniently access countless games with your cell phone or tablet without installation and updates. Casimba is also one of the best Android casinos on the market. I put the Casimba WebApp through its paces in a separate test report. There you can read about my Casimba experience with the app.

The betting limits at Casimba

Of course, every provider also has a target group that the offer is primarily aimed at. Casimba pursues the strategy of addressing the broadest possible group of players. On the one hand, this includes, of course, the so-called high rollers, who turn over huge sums of money and are therefore often courted by operators with bonuses and promotions. But on the other hand, it is above all the many low-stake players who determine the day-to-day business with smaller stakes. Websites are therefore well positioned if they allow and encourage both very small and high stakes. After all, the fun of playing should not depend on the amount of the bet. For this reason I have looked at the range of use for the different game types for you and can give you an estimate of how much freedom the Casimba has compared to other providers.

For new and occasional players, I would like to make it clear at this point that I can say from my Casimba experience that the internet arcade offers enough space to try out. On the one hand, many games have a practice mode where you can bet play money and familiarize yourself with the rules of the game. On the other hand, the minimum stakes for all game types are consistently comparatively low. In almost all slot machines, the minimum bet is less than €0.50. With many slots you can even lower the stake per spin to €0.01. The adjusting screws for this are the coin value, the number of coins per payline - also called level - and the number of active paylines. At the other end of the spectrum, the maximum bets per spin on slots are capped at €1 in most cases. This is entirely dependent on the game and game manufacturer, and there are some exceptions.

The payout rates in the Casimba test

Payout rates, also called return to player or RTP value, indicate what percentage of the bets of all players are paid back to the players as winnings. Each game has its own payout rate, which you can look up either in the game rules or in the help window for the respective game. The slot games have a wide variety of payout rates, since almost every one of the more than 800 slots has its own rate. You can find high RTPs at Jack Hammer 2 with 97.07% or Mega Joker with up to 99%.

My Casimba experience with the website and software

In order to give reviews for the software at Casimba, I first looked at the structure and functionality of the website. This is elaborately designed and beautified with animations and video sequences. The games are organized into countless subcategories. For example, you can sort by game manufacturer, game type or popularity. There is also a search function that you can use to select individual games directly. This is also how you can find the NoLimit City Slots.

Casimba builds on a tailor-made software solution from White Hat Gaming. The company specializes in complete solutions and operates numerous successful online gambling halls. The client can decide which services, such as payment processing, operation of customer service and of course the provision of games, he uses. You can read more about that in the next section, where I take a closer look at the company behind Casimba.

Operator: Who operates and owns Casimba

Casimba is managed and operated by White Hat Gaming. White Hat Gaming itself is a trading name of Caddell Limited. Casimba is therefore a separate product of the White Hat Gaming brand, which operates numerous platforms - also on behalf of others. White Hat Gaming is based in Malta and is recognized as a leader in the gaming platform services market segment. To expand their position, White Hat Gaming signs deals with game developers to be able to integrate the latest trends and games directly into their platforms.

Can the provider convince?

Although White Hat Gaming was founded in 2012, it is a young company, but has quickly established itself on the market with at times 50 to 200 employees. With White Hat Gaming, gaming websites have the opportunity to set up a gaming offer with just one contractual partner. At the same time, developers can get their games onto a whole range of websites via White Hat Gaming without having to deal with each provider individually. Like White Hat's contractual partners, I am convinced that they will be able to further expand and refine their offer from this stable market position in the future.

Casimba's customer service: Convincing or still room for improvement?

Right at the beginning of my test, I had the opportunity to experience customer support at Casimba. Due to an error I made when logging in, I couldn't log in with my test account and had to contact customer service. At this point I would like to mention that you can only log in with your username and not with your email address. In addition, the upper and lower case of the user name - unlike email addresses - is crucial. I was connected to a customer service representative within seconds via live chat. I then had to identify myself briefly by giving my address and my date of birth. This step is necessary to prevent someone from impersonating someone else in order to get their user data. The identification went quickly and I was helped immediately afterwards. My problem was already known to the service employee and he was able to point me to the correct spelling even before I had completely described my problem to him.

In the later course of my Casimba test, I contacted customer support a few more times to test how they reacted to questions and problems. My inquiries were always treated with great seriousness and answered quickly. According to the company, the German live chat is available 24 hours a day, seven days a week. Customer service is one of the services that White Hat Gaming offers to its other partners as part of its customized solutions. The support during my Casimba test was able to convince me and is accordingly the flagship of the provider.

security and license

Like many online gambling operators, White Hat Gaming is based in Malta. This is because Malta has adopted a comprehensive legal framework for long-distance gambling that both players and providers can rely on. In order to operate a gambling website in Malta, you need a license to operate it. White Hat Gaming is licensed under the license number MGA/B2C/370/2017 which you can also refer to the Malta Gaming Authority website to verify. Also in the UK, White Hat Gaming holds a gaming license to operate in England. On the website of the UK Gambling Commission I was also able to find out that the provider had no previous violations or penalties. The websites of the state gambling authorities can be used to ensure that a provider has a clean record. In addition to compliance with the law, the general terms and conditions that a provider provides to its customers are always of interest. That's why I also write reviews for the terms and conditions for all top providers like Casimba.

An operator is also obliged to protect your personal data and to ensure secure payment transactions. To accomplish this, Casimba works with partners such as Mastercard, Neteller and Skrill.

All data traffic on the Casimba website and subpages is also encrypted with SSL to prevent unauthorized third parties from gaining access to your data. The security certificate is issued by the provider GeoTrust.

Casimba reviews outside of the review

When comparing providers based on criteria, there is always a risk that someone will not be adequately recognized for services that do not fit the evaluation scheme. That's why I would like to once again name points in which Casimba is particularly well positioned and include them in the overall rating.

Unfortunately, the young provider cannot yet show any external awards, as it only started operations in 2017. But the provider has a comprehensive bonus program with loyalty points for existing customers and instant wins through to luxury vacations in Thailand.

Awards .
Awards .

0/3

promotions .
promotions .

3/3

Featured Games.
Featured Games.

1/2

loyalty program .
loyalty program .

1/1

Additional offers .
Additional offers .

0/1

bonus points .
bonus points .

5

If you are interested in Casimba's bonus and loyalty offers, I advise you to take a look at my welcome bonus review, where I go into all the promotions Casimba has to offer and explain the wagering requirements. In the Special Games category, there is a point for the particularly comprehensive game selection that builds on so many different development studios. This gives Casimba a total of 5 bonus points, which is something to be proud of.

Conclusion: Top providers with great service and a diverse selection of games

It is no exaggeration to say that my Casimba experience has been consistently positive. The large and quite diverse selection of games is just one special feature that makes Casimba stand out as a provider with Elk Studios slots, for example. With high payout ratios and wide betting ranges, the Casimba caters to all gaming preferences. The provider's proprietary software also works brilliantly and is another quality feature alongside competent customer support. Accordingly, my Casimba rating is very positive and the provider deserves its place among the reputable online casinos. I can only recommend that you give the internet casino a try.

Significant Strengths

  • Large and diverse game selection
  • Good software and support

Minor strengths

  • Many developer studios
  • TOP welcome bonus & many promotions

Significant Weaknesses

  • no

Minor weaknesses

  • no

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  • Casimba Over 1,000 games to choose from
  • Classic and indie games
  • TOP software & support solution
  • Lots of bonuses and promotions

individual ratings

game offer
Prograss Bar
9/10
Bonus offer
Prograss Bar
9/10
Mobile App
Prograss Bar
8/10
Live Games
Prograss Bar
9/10
RTP%
Prograss Bar
9/10
Software
Prograss Bar
9/10
Customer service
Prograss Bar
8/10
Payments
Prograss Bar
8/10
safety
Prograss Bar
5/10
bonus points
Prograss Bar
0/10

Bet and Win Limits

Slot machine betting limits

payout ratio

The payout quotas (also called RTP) are average values that are checked at regular intervals and indicate what percentage of the money paid in is paid out to the players again.

Restricted Access

Residents of Afghanistan, American Samoa, Albania, Algeria, Samoa, Angola, Australia, Austria, Belgium, Bolivia, Bulgaria, Cuba, Denmark, Ecuador, Estonia, Ethiopia, France, Ghana, Guam, Guyana, Hungary, Indonesia, Iran, Iraq, Israel, Italy, Virgin Islands, Kenya, Laos, Latvia, Lithuania, Malta, Martinique, Myanmar, Nigeria, North Korea, Northern Mariana Islands, Pakistan, Panama, Papua New Guinea, Poland, Portugal, Romania, Russia, Reunion, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sudan, Syria, Sao Tome and Principe, Tanzania, Thailand, Trinidad and Tobago, Tunisia, Turkey, Uganda, Ukraine, Vanuatu, Vietnam, Yemen, Zimbabwe and the United States are allowed not participate in Casimba games.

Popular games from Casimba

Customer service

German customer service is available 24 hours a day, seven days a week via live chat.

safety

The security standards and software are verified by GeoTrust:

Gambling License

The gaming license, which is valid throughout Europe, was issued by the Malta Gaming Authority (MGA).