With the Betsson Spielothek, I have the pleasure of testing an operator for you that is one of the largest gambling providers in the world. Because the online casino is operated by the Maltese BML Group Ltd, which is a subsidiary of the Swedish Betsson AG based in Stockholm. So you can expect a huge selection of games and a convincing range of services right from the start. In my detailed test I also looked at the security, licensing and bonuses. I summarize the individual strengths and weaknesses for you in a final conclusion.
My Betsson review
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4.6 / 5
In my comprehensive Betsson review I will take a close look at Betsson's range of games, software, customer service and payout percentages. I also write separate reviews for bonus offers, payment processing, terms and conditions, and the provider's mobile app. With the help of this review, you should finally be able to evaluate whether the Betsson meets your requirements.
The game selection in the Betsson test
First of all, I should clarify that Betsson not only provides games but also offers sports betting. Nevertheless, the classic section of slot machines with over 1,400 games is colossal and there is something for every slot fan. In the following section I would like to go into more detail about the different types of slots and give you an understanding of the betting limits and winning opportunities.
The range of games in numbers
As with all top providers, the focus at Betsson is clearly on modern slot machines. Nevertheless, you will also find classic slots in the selection. But not only the number of games is impressive. I particularly like the fact that the provider didn't just rely on a few market leaders when selecting the game developers, but that a total of over 50 developer studios of all sizes are represented. For example, this arcade belongs to the Push Gaming arcades. But you can also find games from Nolimit City here.
As you can see, the selection is huge and I can say with certainty that there is something for every player at Betsson. If you don't find what you're looking for, then take a look at the ReelPlay games in my separate review.
Many players no longer sit down at their desks to spend time in online arcades, but log in conveniently on their smartphone or tablet. Of course, Betsson recognized this trend early on and optimized its website for mobile devices. You can play almost 1,000 games on the go and have almost the entire selection of slots in your pocket. I've thoroughly tested the mobile offering for you, from usability to game selection, and you can read my reviews here in my separate mobile app review.
A look at the betting limits
As a large provider, Betsson naturally wants to cater to the widest possible range of players. Not only the so-called high rollers, who court all operators because of their large stakes, but also occasional and low-stake players who bet with smaller amounts, should get their money's worth and have fun. A good casino can therefore be recognized by the fact that the stakes can be chosen as freely as possible. I have looked at the average limits of the various game types for you and will give you a brief estimate of the betting range that awaits you below.
New players should be told right away that at Betsson you have enough room to try things out and learn. You can take part in most of the games for as little as €0.01 per round. For the slots, the betting range is between €0.01 and the legal limit of €1 per spin. There are also slot machines that can only be played from €0.20. The limits usually depend on the manufacturer and can often be adjusted using various adjustment screws. If you want to bet little money, you can often reduce the number of active paylines in addition to the round bet or coin value. In the past, you could set the limit much higher in slots with additional functions such as double play or other betting multipliers. With A Dragon's Story by NextGen, I was able to increase the round bet up to €1,250 using the SuperBet feature.
The payout percentages in my Betsson experiences
Payout rates (or return to player or RTP values for short) indicate what percentage of the stakes of all players is paid out to the players in the form of winnings. Each game has its own RTP value, which you can find in the game rules or in the help menu of the respective game. I've categorized the payout percentages for you so you know where you have the best chance of winning and how Betsson compares to other operators. I can tell you one thing: you will find the best payout percentages in this online casino.
Slot machines with a higher payout ratio (RTP) would be, for example, Jack Hammer 2 with a payout rate of 97.07%, Blood Suckers with 98% RTP or 1429 Uncharted Seas with an impressive 98.6%.
The in-house website and software in the test
If Betsson reviews the software, the good integration of the various providers and the clear structure of the website should definitely be mentioned. The online casino is logically divided into sports betting and slot machines. In order to make the incredible number of almost 1,000 games clearer, there are additional subcategories. You can view the games sorted by popularity or alphabetically. Unfortunately, you cannot sort the games by manufacturer. Not everyone needs this function, but it is very useful for players who have special favorite providers.
Since Betsson belongs to a large family of companies, a tailor-made software solution is offered that sensibly combines all slot games in one interface. As already mentioned, over 90% of slot machines also run on smartphones or tablets. You can find out how the provider compares to other sports betting providers by following the link to the best sports betting provider test.
Who is behind Betsson?
Betsson is operated by BML Group Ltd. Based in Malta, this company is a subsidiary of the Swedish company Betsson AB, which has a long history in the global gaming business. In the following I will give you a brief insight into the company's history and work out whether the gambling provider meets the high demands in terms of customer support, licenses and security certificates that can be placed on such an established company.
Company Profile: Does Betsson have experience in the business?
The company history begins in 1963 in Lundstrom, Sweden, when the company was founded under the name AB Restaurang Rouletter. In the years to come, it became apparent that the company often had the right answer to defining trends. Up until the 2000s, Betsson invested in a number of companies such as NetEntertainment, Cherry or the Nordic Gaming Group, which later turned out to be significant players. In 2015, the company appeared on the Nasdaq OMX Large Cap list due to its high market capitalization.
An advantage of large companies is that they can pool resources to save overhead. For example, it is cheaper for a slot machine provider to set up a large support center for several arcades than to set up and operate a separate customer service with a hotline, live chat, e-mail addresses for each individual arcade. During my test, I was also in close contact with Betsson's customer support to see how my questions, concerns and suggestions were being handled. Live chat is the quickest way to get help if you have a problem. But before that, it is usually enough to take a look at the clear and extensive catalog of frequently asked questions and answers, which you can find at the bottom of the website under Customer Service. If the live chat is not able to answer your question directly, your request will be passed on and you will receive an answer by email shortly. If you prefer to speak to someone, you can enter your phone number and you will be contacted as soon as an employee becomes available so that you do not have to wait on a hotline. I was also impressed by the friendly and competent nature of the staff. Anyone who has already had experience with customer support at Betsson will be able to confirm that the service has a number of advantages over its competitors.
security and license
BML Group, which operates Betsson as a subsidiary of Betsson AB, is a Maltese company. This choice is due to the fact that Malta is one of the few EU countries that has passed extensive legislation on long-distance gambling. The Maltese Remote Gambling Regulations provide a stable legal framework outlining player rights and requirements specific to online casinos. Gaming arcades registered in Malta require a license to operate. This license is called Type 1 Gaming License and runs for BML under the number MGA/CRP/108/2004. You can look up the licenses and what they apply to on the website of the Maltese gaming authority, the Malta Gaming Authority (MGA for short). You can also find more legal information about the terms and conditions that you accept by setting up a user account at Betsson in my Terms and Conditions review.
To protect your personal information and ensure safe money transfers, all information you provide on the Betsson website is SSL encrypted. The encryption is certified by the well-known American security service provider Verisign. In addition, Betsson uses the Payment Card Industry Data Security Standard, which is supported by all major credit card organizations, to implement secure payment transactions on the Internet. The random number generators required for slot machines are elaborate programs that are externally verified and certified by Sweden's National Laboratory of Forensic Science and Canada's Technical Systems Testing to rule out fraud.
However, the seriousness of a provider can also be seen in how it deals with players who show problematic gaming behavior. Betsson works specifically with the Global Gaming Guidance Group to provide comprehensive self-help tools. In addition, all employees have received training on how to deal with responsible gaming and can provide you with help. I find that very progressive. As a proven provider, Betsson can successfully combine experience and innovation, which is particularly evident in the customer service.
Bonus points from the test
Finally, I would like to record and assess the areas in which the provider deserves special praise. First of all, external awards are a helpful sign of quality. Here Betsson won an ERG Award for Best Sports Betting App and Best Customer Service in 2014. The provider was also among the finalists in the Most Responsible Gambling Operator category
loyalty program .
Additional offers .
bonus points .
Many online casinos offer bonuses and VIP programs for new and existing customers. In my Betsson test, there were welcome offers for new slots players and another four for sports betting. If you are interested in the bonus programs, I advise you to take a look at my test report on the bonus offer and payment methods.
For the comprehensive range of games, the top games like The World Warrior slot Street Fighter II from NetEnt and exclusive titles that are only available at Betsson, I give it full points in the special games category. Unfortunately, I could not discover any additional offers such as seasonal promotions. Nevertheless, Betsson performs well above average with a total of 7 bonus points.
Conclusion: Heavyweight provider with great service and countless games
Unsurprisingly, the Betsson review is consistently positive. The Swedish heavyweight makes more games available than almost any other provider and uses an excellent in-house software solution with first-class app and customer service to guarantee a smooth gaming experience. The company is also very committed to fair gaming and player protection. Deposits and withdrawals via the many different payment methods offered also work perfectly.
- considerable game selection
- top notch support
- good payment processing
- many small developer studios on offer clear website with excellent mobile version
- manageable bonus promotions
- no VIP program
I found the average payout rate of 95.74% to be mediocre. Although there are slots with significantly higher RTP values, I have already tested other providers such as NetBet, where the average payout rate is higher. The game library could also improve this with the special offers. It may be that there were no special offers during my test period. Nevertheless, there is almost always a changing campaign with many competitors.
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